Contact information

CONTACT INFORMATION

Customer Support
If you have any questions about your order, shipping, or a product issue, please contact us first. We’ll respond as quickly as possible and, when needed, coordinate with our production and shipping partners to resolve the issue.

Email: basstheory.help@gmail.com

To help us resolve issues faster, please include:
- Order number
- The email used at checkout
- Photos (for damaged/defective/incorrect items)