Privacy policy
PRIVACY POLICY
Last updated: February 22, 2026
This Privacy Policy describes how Bass Theory LLC (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.
Information We Collect
When you visit the site, we may automatically collect certain information about your device and interaction with the website, including your IP address, browser type, time zone, and browsing behavior.
When you make a purchase or submit information through our site, we collect information such as:
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Name
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Billing and shipping address
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Email address
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Phone number (if provided)
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Payment information (processed securely by our payment processors; we do not store full payment card details)
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Order details (items purchased, size, color selections, etc.)
If you voluntarily opt in to receive marketing text messages, we collect your mobile phone number and associated consent information.
How We Use Your Information
We use your personal information to:
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Process and fulfill orders
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Send order confirmations and shipping updates
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Provide customer support
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Screen transactions for fraud or risk
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Improve and optimize our website and marketing efforts
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Send marketing communications (only if you opt in)
SMS Marketing
If you choose to opt in to receive text messages from Bass Theory LLC, you agree to receive recurring automated marketing and informational text messages.
These messages may include promotions, product launches, and restock alerts.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP.
We do not sell, rent, or share your mobile phone number with third parties for their own marketing purposes.
Your phone number and SMS consent data are used solely for communication from Bass Theory LLC and are stored securely through our service providers.
Fulfillment and Third-Party Sharing (Print-on-Demand)
We use a print-on-demand fulfillment partner to produce and ship your order. To fulfill orders, we share necessary order and shipping information (such as your name, shipping address, and order contents) with our fulfillment partner and shipping carriers.
Shop Hosting (Shopify)
Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell products and services to you. Shopify processes your data when you visit and make purchases on our store in accordance with their own privacy practices.
Cookies and Tracking Technologies
We and our service providers use cookies and similar tracking technologies to operate the site, remember preferences, and understand site performance. Depending on your location, you may be presented with a cookie consent banner allowing you to manage preferences.
Your Choices
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Marketing Emails: You may unsubscribe at any time using the link in the email.
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Marketing Text Messages: You may opt out at any time by replying STOP to any message.
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Cookies (where applicable): You may manage cookie preferences through your browser settings or our cookie banner.
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Privacy Rights: Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal information.
Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
International Transfers
Your personal information may be processed outside of your state, province, or country, including through service providers that support our ecommerce operations, fulfillment, and marketing.
Contact
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Bass Theory LLC
3480 S Monaco St, Unit 4007
Denver, Colorado 80237
United States
basstheory.help@gmail.com